Privacy Policy

Effective November 11, 2026 · Walletmix Limited (“we”, “us”) · App: Wick & the Clockwork Owl (iOS and Android)

Wick & the Clockwork Owl is a coding puzzle game for children ages 6–12. We designed it to collect as little as possible. It is built to meet the U.S. Children’s Online Privacy Protection Act (COPPA), the EU and UK GDPR provisions for children, the UK Age Appropriate Design Code, Apple’s Kids Category rules and Google Play’s Families Policy.

What we never do

• No advertising of any kind.
• No third-party analytics or behavioral tracking SDKs.
• We never access Apple’s IDFA or Google’s Advertising ID.
• We never sell or rent any data.
• Purchases, account settings and outbound links are behind a grown-ups-only gate.

Data stored only on the device

By default the game works fully offline. On the device it stores up to 4 explorer profiles (a nickname of up to 18 characters, an age band and a badge icon), level progress (stars, fewest blocks, attempts, hints used) and play time. Voice-over uses the device’s built-in speech engine; the app never uses the microphone.

Data a parent chooses to send us

Only an adult who passes the parental gate can turn on cloud sync. If a parent signs in to sync, we receive:

• The parent’s email address and a password, which we store only as a salted one-way hash.
• Explorer nicknames, badge icons and age bands.
• Level progress and play time, so it can be restored on another device.
• The parent’s weekly summary email setting.

We use this only to sync progress between the family’s devices. We ask parents not to use a child’s full name as a nickname.

Subscriptions

Payments are handled by Apple or Google; we never receive card or billing details. We use RevenueCat to check whether the family has an active Wick Plus subscription. RevenueCat receives an anonymous app user ID and the store’s purchase records, not names, emails or advertising identifiers.

Where data is kept and how it is protected

Synced data is stored on servers operated by Walletmix Limited. All traffic between the app and our servers is encrypted with TLS. Each parent account can only read and change its own data.

How long we keep it

Synced data is kept until the parent deletes it. Removing an explorer profile on the device removes it from our servers at the next sync.

Parents’ rights

• Review and edit explorer profiles in Parents → Explorers.
• Delete everything immediately in Parents → Sync & Digest → Delete Cloud Account & All Synced Data. This permanently deletes the parent account, profiles and progress from our servers.
• Ask us to access, export or delete data, or to withdraw consent, by emailing wick-support@walletmix.com. We respond within 7 days.

Changes

If we change this policy we will update the date above, and for material changes we will notify parents in the app before the change applies.

Contact

Walletmix Limited · wick-support@walletmix.com · wick.matrixvts.com/privacy